Understanding the Management Role M4.01

Work Based Assignment   - M4:01: Understanding the Management Role

The Organisations Purpose

The aim of this exercise is to demonstrate an understanding of the Management role within the NHS’s Women’s Centre of Gloucestershire Hospitals NHS Foundation Trust (GHNHSFT), a public sector organisation and is just one area of speciality within the complex structure of the NHS, which was born July 5 1948 out of a long-held ideal that good healthcare should be available to all, regardless of wealth.   Here derived its purpose, to deliver equal healthcare; the Women’s Centre focuses on this ethos, delivering such care to women from a variety of diverse communities, within a multi-cultural society related to and before, during and after pregnancy, upon referral made by their GP.

Organisational Structure

Structure is a primary influence on the NHS’s function which determines how it operates on a daily basis.   Most importantly, it is constantly evolving as it adapts to meet the needs of its service users, which is anyone requiring health care, albeit sometimes a little slowly.   The organisational structure for the Women’s Centre is a centralised hierarchy and a few possible advantages and disadvantages are detailed below;

    ➢ Authority and responsibility and clearly defined promotion path.

    ➢ There are specialists managers and the hierarchical environment encourages the effective use of specialist managers.

    ➢ Employees very loyal to their department within the organisation.

    ➢ The organisation can be bureaucratic and respond slowly to changing customer needs and the market within which the organisation operates.

    ➢ Communication across various sections can be poor especially horizontal communication

The NHS has thousands of employees; The Women’s Centre has around 700, plus a few WRVS volunteers.   All barring a handful of Doctors are women.   The organisational chart, below, demonstrates the hierarchy...