Safety Communication Systems

It’s clear that effective and concise communication is fundamental to the success of a company’s health and safety management system; it is the binding component of the HSE’s ‘Plan, Do, Check, Act’ approach through HSG65. Many accidents can be attributed to poor communication. To ensure the success of a company’s health and safety strategy, communication needs to be up, down and across the organisation. Managers need to communicate the correct information to their employees, employees need to feed back information to their employers and we all need to communicate effectively with our peers.
Communication could be internal, within teams, across departments, divisions, or sites. It could also be external; to our clients or customers, contractors or external stakeholders in other organisations such as services providers, insurance companies or the local authority.  
This article explains my understanding of the development and implementation of effective communication systems for health and safety information. The aim of this article is to demonstrate my competence in unit 401, outcome 4, of the Diploma of occupational health and safety practice.

Forms of Communication
Communication can take many forms, the important factor is that the information being communicated is clear and concise whilst being delivered in a form suitable to the situation and in a manner in which it can be understood.
Jargon is becoming increasingly common in business. It is important that the language used is appropriate for the audience and that supporting information is available as required; for instance a ‘jargon buster’ page on the company intranet. Today’s workplace is frequently multinational, we must ensure that all of our communication is suitable and sufficient for the environment and the workforce, this might mean producing documents and signage in another language.
There are also a number of legal considerations. Regulations dictate how long we need to retain...