Management Information System

1. What are the inputs, processing, and the outputs of the UPS’s package
tracking system?
The company’s inputs are: package information, customer signature,
pickup, delivery and timecard data, data location and billing and customer
clearance documentation. And how they process it is by simply transmitting data
into the central network. The driver places the DIAD into the UPS truck’s vehicle
adapter then the package tracking information is then transmitted to UPS’s
network for storage and processing in the main computers. And the output will be
the information can be accessed worldwide to provide proof of delivery to the
2.What are the Technologies used by United Parcel Service? How are these technologies related to UPS’s business strategy?
The technologies that they used are: a device which is called Delivery
information acquisition device (DIAD). UPS’s also uses bar code scanning to
keep track of the shipment. They also handle internet orders, laptop repairs and xray
machine installation.
The company’s strategy is to have the best service but in the lowest price.
So by using those technologies in their company, they are confident that they are
having the best service because the technology they use assures them.
3. What strategic business objectives do UPS information systems address?
Strategic Business Objectives of UPS’s information systems address
  * Operational Excellence
UPS manage to cut down costs and save M 28 Miles by their truck using advanced technology.
  * New Products, Services and Business Models
The information systems of UPS created new way on how to offer delivery service. It has transformed the way the company gathers information, creating routes etc.
  * Competitive Advantage
UPS had already its operational excellence and New Products, Services and Business Models which means the UPS already gain a competitive advantage. Having this kind of technologies that they use like DIAD made them do things better than...