Importance of Managerial Behavior

TO: Supervisory Team at InterClean, Inc.
FROM: Mid-Level Sales Management at InterClean, Inc.
DATE: February 28, 2010
REFERENCE: Importance of Managerial Behavior
Managerial behavior can affect workers productivity
My sales team and I have been working at InterClean Inc. for years.   The company expansion and merger news are very exciting, my team and I are optimal for this golden opportunity.   Working at InterClean Inc. has been a nice experience; with the recent merger news many of sales team members are concerned about their roles and responsibilities.   As superiors have conveyed very limited information to the employees, it has created rumors in the department.   As described in David’s memorandum, “our current sales team will need to be more knowledgeable about the emerging issues in sanitation, environmental regulation of cleaning and cleaning systems, and OSHA standards. Instead of merely knowing how a product works, they will need to understand the legal, environmental, safety, ethical and regulatory issues that affect sanitation and cleaning in varied industries and settings.” Sales team is concerned about this training and new aspect of their job requirement. Employees are concerned about what will be their new roles, their new responsibilities, etc. this anxiety has direct affect on their current work productivity level.  
Manager behavior can impact employee’s productivity because of close communication. Cascio (2005) stated, “Retention comprises activities of rewarding employees for performing their jobs effectively, ensuring harmonious working relations between employees and managers and maintaining a safe work environment” (p. 6).   To retain employees’ confidence and continue to achieve best productivity, superiors must listen to both sides of the story and find the optimal solution to resolve the matter promptly.   It is no secret that each time company needs to hire a new employee he or she needs to train and the...