Club It Part One

Club IT: Information needs analysis
Nick Henriquez
University of Phoenix

Club IT

Club IT has been recently remodeled and its owners are looking to analyze their information needs to stream line the process and communication between information technology, data management, and decision-making capabilities. An intern has been hired to help with the analysis of Club IT information needs. As part of the research the intern invites some friends to spend Friday night at Club IT. They have a good time rocking out to live music and made some new friends along the way. On Monday morning the intern meet with the club owners to get some background on Club IT and an idea of what specific needs they have.
      Club IT mission statement is:” We, Ruben and Lisa, offer you live music, DJ's, dance space and refreshments that suit your lifestyle. You are our friends, and we seek to build a community that meets regularly at Club IT. “Club IT is a 6,000 square foot club located in the busy downtown district of your town. Club IT consists of a 600 square foot dance floor, with seating for 220, as well as a restaurant featuring appetizers and four bar portals featuring a selection of wines and beers. Club it is owned and managed by Ruben Keys and Lisa Tejada, who have a background in Business Administration. Both are also musicians. The Staff at Club IT consists of An Assistant Manager, 4 bartenders, 6 wait staff, 2 stewards, 2 short order cooks, and 4 security personnel. While Ruben and Lisa Manage the financial aspects of the club, they are looking to increase their operational effectiveness, thereby increasing their potential for maximum revenue.
      A Transaction Processing System should be set in place, tracking the customers from the time they entire the club, to the time they leave, by introducing the Club IT VIP membership card. The card will give the customers a feeling of exclusivity while allowing management to track regular club patrons from the moment...