People Managment



Explain the key employment legislation affecting the employment and management of people with particular focus on: (6.1, 6.2, 6.3, 6.4)

The recruitment cycle
The stages within the recruitment cycle and the factors that need to be taken into account at each stage. (2.1, 2.2, 2.3, 2.4)

Workload and work allocation
How human resource planning is essential to ensure effective and appropriate allocation of work and what that involves. (1.1, 1.2)

Staff appraisal and performance  
Describe how to set clear performance objectives for staff. Describe how staff appraisal contributes to performance measurement and explain the differences between formal and informal appraisal systems. (3.1, 3.2, 3.3)

Grievance and Disciplinary
Describe the stages of a grievance and disciplinary process and explain the factors to be taken into account at each stage. (6.5)

Understand importance of good communication
The importance of effective communication and methods that can be used with in FM departments (4.1, 4.2)

Workplace Stress
How to manage workplace stress and why it is important (5.1)

Opening Statement

What is our largest and most expensive asset?

It is our people.

Through the coordination of multiple work streams, people management and integrated delivery systems, Joe Blogg Facility Management adds value to the customer’s organisation, allowing increased focus on core competences by unleashing the potential of our employees. People management is the most common and least understood area of our business.
Our employees are the biggest asset we have. Their performance and attitude can result in the success or failure of our business. The most difficult part of any manager's job is people management. We need to lead, motivate, train, inspire, and encourage. On the other hand, we also are responsible for...