Introduction to Communication in Health, Social Care or Childrens and Young Peoples Settings

Unit 001
Outcome 1

Identify different reasons why people communicate.
Give information
give instruction
receive information
receive instructions
make a point or outline a concern
discuss a situation
develop learning
express a need

An example of some of these could be:
To lead an activity with children such as storytelling or to give parents information about the daily activities their child has been involved in including routines and activities.
Explain how effective communication affects all aspects of own work
It is very important to communicate effectively, you have to send the right message but needs to be sure it is being correctly received and understood by the other person.
the main aspects of effective communication are your relationship with the children, your colleagues and relationships with parents.
With good communication with children they will respect and develop trust in you and will feel able to communicate. This will have a positive effect on their learning and development as they feel safe in their environment.
With parents your relationship will develop positively if they feel you are prepared to give them time and to listen to them. Adults will feel respected and that you value their children. If the importance of adults in their life can communicate effectively with them, the child’s learning and development will also benefit.
Good communication with colleagues is very important, having a professional working relationship will benefit learning and development of each child also help you professionally. Good communication will create an effective team.

Explain why it is important to observe an individual reactions when communicating with them
Some adults or children are confident to express themselves verbally, but for some you may only be able to understand their response by observing their facial expressions, body language or what they do not say.
What children or adults cannot put into words...