Health and Social Care

Assignment 301 Principles of communication in adult social care settings

Task A

Identify four different reason why people communicate

To solve problems
To pass information
To carry out our jobs effectively
To express our feelings

Explain how effective communication can affect relationships in an adult social care setting between

Colleagues and other professionals

Communication between colleagues and other professionals is essential as it will help minimise mistakes and also helps pass over clear and accurate information.Sharing the correct information throughout communication will help us build strong working relationships between colleagues, service users and other professionals.

B. Individuals using the service and their carers.

Because of the nature of the job that social care workers do it is very important that they communicate effectively as this could put the service user at risk and can lead to mistakes and also being able to explain things well and be open to opinions and advice from colleagues.

Identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of an individual.



How effective is this method?

By looking at someone you can work out which language to use and also if they have a disability, illness or visual and hearing impairment you will then be able to identify a method of effective communication

Previous records or care plan

Previous records or care plans helps you identify the individuals needs and illness’s also there capability of communicating with someone to establish the best way for you communicate with the service user.

Communicating with friends family and colleagues

Family, friends and colleagues would already have a great deal of information on the service user and would have already developed ways of dealing with communication and language over the time...