Dignity and Respect

The purpose of this assignment is to reflect on professional values and how they help to initiate and develop a professional relationship with the service user. According to Nursing and Midwifery Council (2008), examples of professional values are respect, honesty, care, fairness, communication, courage, compassion, dignity, commitment and competence. The chosen topic of this exercise is dignity. The essay uses the Gibb’s model of reflection to discuss an incident covering dignity at a hospital ward. Gibb’s model is simple to follow with six steps which are description, feelings, evaluation, analysis, conclusion and action plan. Each step has constructive questions to guide in the learning process of reflection (Howatson-Jones, 2013). It can be applied to any event and promote awareness of skills (Welsh, 2012).
In the third week of my first placement, I had to assist a dependent patient who had an operation on the leg due to a car accident to maintain personal hygiene. To simplify the discussion, as well as uphold confidentiality according to the NMC code of conduct (2008), this patient will be called in this essay Mrs Mary and her husband Mr Jake. In the process of assisting Mrs Mary, she asked me to change her water because it was getting cold. Stepping out of the curtains, I met with Mrs Mary’s husband Mr Jake. Mr Jake asked me if he could see his wife Mrs Mary. I responded in the affirmative. When I came back with the warm water, Mrs Mary was crying. She was very irritated. She was unhappy I let her husband into the ward when she was still unwashed. She told me she would have preferred to be washed, all cleaned and dressed up before receiving her husband. At that particular moment I was short of words. I did apologise to Mrs Mary.
At the start of maintaining Mrs Mary hygiene, I was very happy and confident. I was confident because I have cleaned up patients with dignity with my mentor several times. I also had experience...