Different Working Relationships in an Adult Social Care Setting

Coventry City Council / Support Worker

David Sage Diploma Course Work

Standard 4 Equality & Inclusion

What is meant by diversity and discrimination?

    • Diversity literally means difference. When it is used as a contrast or addition to equality, it is about recognising individual differences, treating people as individuals, and placing positive value on diversity in the community and in the workforce. Individual and group diversity needs to be considered in order to ensure that everybody‘s needs and requirements are understood and responded to within employment practice and service design to deliver a service to the public. One way in which organisations have responded to the issue of diversity in recent years has been the development of flexibility in working practices and services. For example, an employer may allow an employee to work a flexible working pattern to accommodate care and support arrangements for a Citizen, or a GP surgery may offer services that suit that individual. These approaches recognise that in order to provide accessible services and to ensure we promote inclusive working environments organisations may need to respond differently to both individuals and to groups. A holistic approach means making a commitment to equality through the recognition of diversity.

    • Discrimination Understanding how discrimination can impact on individuals’ lives is essential to prevent potential discrimination within care & support situations, ensure that you are confident in dealing with discrimination issues if and when they arise. Discrimination is less favorable treatment based on someone’s protected characteristic. A protected characteristic is an individual strand of diversity as covered under the Equality Act. The Equality Act covers 9 protected characteristics.

|Age                                     |Disability                                           |Gender                                       |
|Gender re-assignment...