Week 4 Notes
- Submitted by: deciphur
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- Category: Other
- Date Submitted: 06/03/2010 12:43 AM
- Pages: 4
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* Attitudes and Job Satisfaction
* Attitudes
* Evaluative statements concerning objects, people, or events
* Three components
* Cognition = evaluation, my supervisor gave a promotion to a coworker who didn’t deserve it. My supervisor is unfair.
* Affect = feeling, I dislike my supervisor
* Behavior = action, I’m looking for work; I’ve complained about my supervisor to anyone who would listen
* Attitudes affect behavior.
* Self-perception theory: behavior influences attitudes
* Other major job attitudes
* Job Satisfaction: a positive feeling about one’s job resulting from an evaluation of its characteristics.
* Job Involvement: measures degree to which people identify psychologically with their job and consider their perceived performance level important to self-worth
* Organizational Commitment
* Affective Commitment – an emotional attachment to an organization and belief in its values
* Continuance Commitment – perceived economic value of remaining with an organization
* Normative Commitment – obligation to remain with organization for ethical reasons
* Perceived organizational support (POS): degree to which employees believe the organization values their contribution and cares about their well-being (employee engagement: involvement with, satisfaction with, and enthusiasm for work they do)
* Attitude surveys
* Destructive vs. Constructive / Active vs. Passive (Exit, Voice, Neglect, and Loyalty)
* Happy workers are more likely to be productive workers
* Negative relationship between satisfaction and absenteeism
* Job dissatisfaction predicts unionization attempts, substance abuse, stealing at work, undue socializing, and tardiness.
* Personality and Values
* Personality: describes the growth and development of a...
* Attitudes
* Evaluative statements concerning objects, people, or events
* Three components
* Cognition = evaluation, my supervisor gave a promotion to a coworker who didn’t deserve it. My supervisor is unfair.
* Affect = feeling, I dislike my supervisor
* Behavior = action, I’m looking for work; I’ve complained about my supervisor to anyone who would listen
* Attitudes affect behavior.
* Self-perception theory: behavior influences attitudes
* Other major job attitudes
* Job Satisfaction: a positive feeling about one’s job resulting from an evaluation of its characteristics.
* Job Involvement: measures degree to which people identify psychologically with their job and consider their perceived performance level important to self-worth
* Organizational Commitment
* Affective Commitment – an emotional attachment to an organization and belief in its values
* Continuance Commitment – perceived economic value of remaining with an organization
* Normative Commitment – obligation to remain with organization for ethical reasons
* Perceived organizational support (POS): degree to which employees believe the organization values their contribution and cares about their well-being (employee engagement: involvement with, satisfaction with, and enthusiasm for work they do)
* Attitude surveys
* Destructive vs. Constructive / Active vs. Passive (Exit, Voice, Neglect, and Loyalty)
* Happy workers are more likely to be productive workers
* Negative relationship between satisfaction and absenteeism
* Job dissatisfaction predicts unionization attempts, substance abuse, stealing at work, undue socializing, and tardiness.
* Personality and Values
* Personality: describes the growth and development of a...