Understand Working Relationships in Social Care

PWCS 25.1 – Understand working relationships in social care
1.1 Explain how a working relationship is different from a personal relationship
Working relationships are professional based, they are determined by policies and procedures and bound by contracts of employment and codes of practices, As a care worker it is my responsibility to deliver a high standard of care service, this may include helping an individual with personal care and general domestic tasks.   As I carry out these tasks I must always remember person centred values and also think about what the individual wants.  
Personal relationships are based on emotions and are informal, you can share thoughts and feelings with each other and be who you are as they are family and friends, and they mainly involve doing things together outside of work.
1.2 Describe different working relationships in health and social care settings
Care assistant – Their role is to assist individuals with personal care according to their agreed are plan, it is their duty to provide high quality care.   They can only do that by including the individual in all decision making and communicating with the individual.  
Care home manager – Their role is to manage all services 24hours if needed, they are responsible for ensuring all consent is established before any care is provided.   They make sure that enough help is provided to those individuals that cannot make decisions for themselves, and ensure everyone who works in their organisations provides person centred care.   It is their responsibility to make sure rules are followed, documentations is filled out and should provide motivation, guidance and professional leadership to all team members.
Individuals – They sometimes need support of an advocate to help them make decisions, they may also need support and encouragement so they can participate fully in everyday activities.
PWCS 25.2 – Understand the importance of working in ways that are agreed with the employer