Improving Team Performance

Unit 3008V1 - Improving team performance


This unit assesses your knowledge, understanding and skills application in the areas of the impact of individuals’ performance on teams, recognising performance behaviours and implementing improvement measures. The tasks set out below are designed to enable you to demonstrate that you meet all of the learning outcomes and assessment criteria for the unit.


Learners may use their own employment context, or that of another organisation with which they are very familiar, to base their assignment. However, in the case that they are not able to do so, please use the below scenario:-

You are the first line manager, leading a team of 6 staff.   Your organisation operates a performance management system and regularly reviews and sets targets for all employees.

Task 1:  

Writing in the role of a first line manager, list some of the different types of performance issues you might encounter, and describe how you might go about identifying these.   Use your own experience to provide practical examples where appropriate.   For each of the issues identified, outline where the limits of your responsibility would start and end.

Guideline word count: 350 - 400 words

A.C. 1.1 - Describe the manager’s role in identifying performance issues in the team

As a first line manager I should be actively participate in team life. As a leader who expect highest performance output from his team I would be there to support my team in identifying performance issues and the nature of the issue. After the background of the problem is recognised I would direct team right way to overcome performance issues.
According to Ian Favell we can recognise that performance issues are either results of lack of “hard skills”   like knowledge , proper training etc or they are result of   personal/behavioural attitude.

Good real life example of performance issue that was caused by luck of knowledge is...