Health and Social Care Communication

Key terminology

Equality- Equality is ensuring individuals or groups of individuals are treated fairly and equally and no less favourably, specific to their needs, including areas of race, gender, disability, religion or belief, sexual orientation and age.
Diversity- Quality of being different e.g. characteristics, gender, religion, sexuality, social class and age ECT.  
Rights- what is just or due, meaning every person has rights such as the freedom of thought and expression.
Overt discrimination- forbidding a particular person from performing a job, this is also known as open discrimination.
Covert discrimination- also known as ‘closed discrimination’ means discriminating against someone in a private manner for example: if there was a lady who was soon to give birth and within meeting the midwife who happens to be a young male, the lady discretely speaks to another nurse asking for a new midwife who was a female.
Stereotyping- stereotyping is fixed assumptions assigned to individuals or groups of people, for example: ‘All girls that have blonde hair are assumed stupid’.
Prejudice- prejudice is prejudging someone before getting to know them personally. For example ‘An elderly lady has seen a young boy with a jumper on with his hood up, she instantly assumes he is going to attack her’.
Abuse- abuse means treating others with cruelty and violence regularly or repeatedly on purpose.
Empowerment- means to give power or authorities to someone else for example a service user a choice or option.
Interdependence- means mutually dependent, meaning a group of people that are all dependent on each other.
Racism- is direct discrimination against someone’s different race because they believe their race is more superior.
Sexism- sexism means discrimination against a person’s sex because they believe that that person’s gender is inferior to their own.
Homophobia- means intolerance and fear of people who are homosexuals. Homosexuals are sexually attracted to the...