Explain Skills Needed to Communicate with Children Young People and Adults

TDA3.1-2.1 Explain the skills needed to communicate with children and young people.

Effective communication is required to form positive relationships in children and young people in different settings such as in a formal, informal or professional aspect. Each of these requires you to consider how you approach others and how you respond to them. By approaching and responding in a positive way to children and young people will help them to feel more comfortable in forming these relationships. It is also important for us to model the skills required to enter into positive relationships. In forming these relationships we must remember the importance of building trust, being understood and being able to express ourselves to others in imparting with the relevant information. To communicate effectively with children you need to be aware of their level of development and an understanding of cognitive and language ability. For example if a 4 year old was drawing at a table and wanted your help, you would need to sit and kneel beside her and make eye contact. To show an interest in what they were saying you would listen and restate what they had said to show that you understand. Whatever the age of the child and even if they are a young person or adult, you should always do the following:

Find opportunities to speak – Give the child, person the chance to speak and express themselves. Some may lack confidence and need the time to be able to express what they are trying to say. Encourage children to ask questions, offer ideas and make suggestions.

Make eye contact and use active listening – If you say you are listening but are looking away it gives the child or person the message that you are not listening to them and are not really interested. Make sure that if someone is talking, you are giving them your full attention. You need to give the children your full attention and this may mean finding a quiet space so that you can actively listen to them without...