1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults.
The use of effective communication in a school is important because it forms the basis of all good working relationships. Without it, relations can become strained, and people may find it difficult to work together. There are several aspects to communicating effectively, including; listening, being considerate, showing respect and being clear. To some people demonstrating these skills does not always come naturally as some people find it harder than others to approach and respond to people in a professional manner. If you are experiencing difficulties when communicating with a pupil, parent or colleague then you should try to address the situation as soon as possible, also consider what has caused the problem. It is important to remember that working as part of a team can be difficult, so you should try to treat people as you would like to be treated, and find the not only the time to discuss any issues but to form friendships. If you fail to communicate then there is a possibility that you could leave a person feeling unsure about their position and how they should perform.
We should also be aware that children can be very receptive and pick up on negative words and actions; because of this we should model good communication at all times. By modelling effective communication around children, we are setting a good example and providing them with positive role models. When a school works together on promoting positive relationships the outcome for everyone involved, especially its pupils, can only be beneficial.