Ecommerce Ethics and Regulatory Issues


Workshop 3

ECommerce Ethics and Regulatory Issues
Integrity and ethics is a quality that every company should demonstrate through policies and leadership. Although, it is equally important that everyone have individual values and positive beliefs. Ethics can be described as the principles governing the conduct of an employee or any member of a line of work. In today‚Äôs society ethics in business is very significant in creating a good status with customers as well as developing a relationship with business partners.   This paper will discuss how ethical, legal and regulatory issues differ on a B2C site compared to a B2B site.  
E-business is now considered one of the most popular ways of doing business. Utilizing the business to business and business to customers has assisted in the flow of internet buying and purchasing.   To most consumers accessing the web is a standard function, so confidentiality should be a high priority.   All e-commerce businesses have the obligation of protecting their customers with the use of privacy policies and procedures.   There is increasing acceptance that consumer trust is a key foundation for electronic commerce success, If the consumer cannot develop some sense of confidence in the vendor's competence, predictability, benevolence and integrity, then they are likely to abort the purchase and simply look elsewhere for a more trustworthy alternative.
The Code of Ethics for each business sector whether is business to business or business to consumer should be deliberated in a way that would provide requirements and rules for the employees and customers. Each employee should be fully aware of the procedures and polices upon being hired. Similarly customers need to be aware of the online polices when shopping on the internet (Vincent Charles, Camp Jean 2004).
One of the main functions of B2B is to share mutual information. Ethics on a B2B site are regulated by formal agreements and are signed by all partners....