Communication and Crisis

Communication and Crisis
Elonda Simmons
December 9, 2013
Evelynn Bell MSN, RN, LNC

In this essay we will explore how to handle a crisis that involves contamination of public water supplies by a life-threatening biological agent. The purpose of this essay is to determine the best way to use the media and collaborate with organizations such as the Centers for Disease Control (CDC), the National Public Health Information Coalition (NPHIC) and the Department of Health and Human Services (DHHS). The importance of honest communication will also expressed. In any crisis situation it is important to keep to public well informed. The information found in this essay will explain why that is key to protecting the community

Communication and Crisis
As the director of the regional Emergency Management Office, I felt that it was important that a meeting be held with all of you today to discuss recent reports of water contamination in many nearby communities. There has been official reports received specifying information regarding a life-threatening biological agent that has contaminated many neighboring towns water supply. As you all well know, “biological agents are microorganisms viruses, bacteria, fungi, protozoa or toxins produced by them that give rise to diseases in man, animals or plants, when deliberately dispersed in an area. These agents can cause large-scale mortality, morbidity and can incapacitate a large number of people in the shortest possible time and have adverse effects on human health” (Thavaselvam & Vijayaraghavan, 2010). This situation is extremely critical and must be handled quickly and with caution. Based on the reports there have been numerous individuals admitted into local hospitals because of the contamination. In certain communities emergency rooms are becoming overwhelmed with people who have the following symptoms: severe stomach discomfort, headaches, vomiting, diarrhea, and vision disturbances. We must act...