Business Writing Portfolio

Business Writing Portfolio
Sarah Martin
COM/285
March 10, 2010
Fred Steingraf

Business Writing Portfolio
Scenario:
  * You are a public relations manager who must present information regarding changes in retail store operations to three sets of stakeholders of a retail clothing chain. The stakeholders are store managers, employees, retail customers, and the public. You must explain adjustments that allow employees to come to work on fewer days a week in an effort to combat rising gas prices and save money on store operations.
  * Stores close on Sundays. On Monday through Saturday, stores open an hour later and close an hour earlier. Full-time employees, including managers, work four 10-hour days a week. Part-time employees consolidate their hours in 1-, 2-, or 3-day workweeks, depending on how many hours they are scheduled to work. No stores are closing, and no new stores are opening.
  * While constructing your messages, determine the characteristics of your audience, and consider the appropriate communication type and style for each audience. (Fred Steingraf, University of Phoenix, 2010, p. 11).
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  * Part 1: Business Writing Steps
  * Outline the steps you must take in drafting the three business communications. The outline may take the form of a list, a flowchart, or a web diagram. (Fred Steingraf, University of Phoenix, 2010, p. 11).
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  1. Store Managers – Business Letter
      A. To
      B. Body
        1. Changes in retail store operations
            a. Employees work fewer days
            b. New store hours
            c. New shifts
            d. Closing or opening stores
      C. Signature
  2. Store Employees – Business Memo
      D. To
      E. From
      F. Subject
      G. Body
        2. Changes in retail store operations
            e. Employees work fewer days new shifts
            f. New store hours
            g. Closing or opening...