Behavioral Approaches in Business Management

Behavioral Approaches in Business Management

For a small business, finding the right manager can mean the difference between a productive workforce and slumping sales figures. Choosing a manager versed in behavioral approaches to leadership can help a small business handle the varied human resource problems that occur over a given workday. The more behavioral tools a manager has, the easier it is to keep workers motivated and on task.

Business Management
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Task-Oriented Behavior
A professional using a task-oriented approach to business management focuses on planning, coordinating and assigning employee tasks. This type of manager focuses on employee behavior in terms of assignments and what's best for the business. Production is a task-oriented manager's main concern. The emotional health of employees or social aspects of the workplace don't factor into the decision-making process in a task-oriented behavioral approach. For example, a manager using the task-oriented approach can assign an employee to a department where he's more effective as a worker even if that assignment takes him away from workers he's known for years.

Employee-Oriented Approach
An employee-oriented approach to business management places emphasis on the interpersonal relationships of workers. A manager using this behavioral method doesn't place great emphasis on production where it increases employee anxiety and damages the ability of employees to establish strong bonds. This type of manager wants employees to have positive working relationships and strives to create a welcoming office environment. For example, an employee-oriented manager may require group lunch breaks to encourage socializing and limit the number of employees who eat alone.

Related Reading: How Does Operations Management Improve the Efficiency of a Business Operation?

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