Unit 1

Unit 1: Effective communication

Submission date: Wednesday 21st October 2015
The role of communication and interpersonal interaction in Health and Social Care.
Tutor: Jennifer Stone
Student: Chloe Greenfield

Unit 1: Effective communication

Submission date: Wednesday 21st October 2015
The role of communication and interpersonal interaction in Health and Social Care.
Tutor: Jennifer Stone
Student: Chloe Greenfield

Effective Communication:

Effective communication in a health and a social care environment requires a lot of abilities that help you to achieve a good conversation with whoever you’re interacting with. It is important that you recognise and respond suitably to the type of situation you are in.  

Alternative communication:

In health and social care we use a lot of different types of communication an individual needs to use in order to meet the needs of their service user, it is important that the people know these types of communication and know how to understand them because in health and social care settings there are different types of individuals who need particular things to support them. In this booklet I will explain the different types of communication and why we need them to communicate in a certain way.

Spoken/oral
We use spoken/oral language in order to get our purpose across to people; we tend to usually do this thorough face to face communication however this can also be done on the phone. It is done one to one, or in teams. we have a tendency to communicate   orally in order to assist individuals understand better as a result of speaking to them you'll be able to realise how they're feeling simply by paying attention to their tone of voice, facial features or visual communication, it's effective to grasp this because it provides the person a much better understanding. Spoken language may be a quicker and easier way to get to somebody and support them. We have a tendency to use this kind of communication because...