Qcf Level 3 Hsc Unit 2

Unit 2
1.1 Describe the duties and responsibilities of own work role
My duties as a senior care worker involve giving clients personal care, such as assisting with washing, dressing, toileting requirements including catheter and convene care. Assisting with nutritional requirements such as meal planning/preparation/feeding, prompting/administering medication, shipping, cleaning. It is my responsibility to ensure that the client maintains an acceptable level of health and to promote the clients well-being. It is also my responsibility to ensure that all company policies and procedures are carried out and to maintain records for the service delivered, along with responsibility for ensuring that my training needs are kept up-to-date so that I am at the level of standards required to undertake my role. Finally, it is my duty and responsibility to treat clients with respect and dignity at all times.
1.2 Explain expectations about own work role as expressed in revelant standards
The standards I have identified that influence the way I carry out my role as a carer working in domiciliary care are:
Care Standards Act 2000
Domiciliary Care Regulations 2002
Manual Handling Operations Regulations 1992
Management of Health and Safety at Work Regulations 1999
Codes of Practice
National Occupation Standards
Care Quality Commission Standards
These make up the standards to follow for good working practice within Health and Social Care.
2.1 Explain the importance of reflective practice in continuosly improving the quality of service provided
Reflecting on work activities can help a care worker gain a better/clearer understanding of social, cultural, personal and historical experiences. Reflecting is learning through experience, so by deliberating in an orderly fashion we can learn from our own (or others) mistakes, and conversely from what we (or others) have done well and use this new knowledge to help us in future situations. Therefore, reflection can help us to...