Negotiation

This is the breakdown of our team assignment for week 5.

Resource: Negotiation: Readings, Exercises, and Cases. Please note that this assignment is an exercise in this text book on page 561.

Review the excersises, case studies in your text to prepare a 1,400- to 1,750-word paper in which you analyze the possible intervention strategies. Apply what you believe to be the best strategy and explain how it must resolve the conflict. If your best strategy does not work, or is rejected, develop and describe at least one contingency plan.

Please note that each portion builds on the next so plan to have yours in early to make it easier on the rest of the team.

Please note that each section also has something added to it; one is the intro, one is the conclusion, one is the opening question, and the other is compilation and submission.

Exercise 27
Third-Party Conflict Resolution
JAMES Introduction
In addition to being involved in their own conflicts, managers are often called upon to
intervene and to settle conflicts between other people. The two activities in this section
are designed to explore how third parties may enter conflicts for the purpose of resolving
them, and to practice one very effective approach to intervention. In the first activity,
you will read about a manager who has a problem deciding how to intervene in a
dispute, and you will discuss this case in class. Part 2 of this exercise contains a mediation
guide.

Part 1: The Seatcor Manufacturing Company
You are senior vice president of operations and chief operating officer of Seatcor, a
major producer of office furniture. Joe Gibbons, your subordinate, is vice president and
general manager of your largest desk assembly plant. Joe has been with Seatcor for
38 years and is two years away from retirement. He worked his way up through the
ranks to his present position and has successfully operated his division for five years
with a marginally competent staff. You are a...