Hoffman Trucking

Huffman trucking was established in 1936 with a single tractor-trailer. Since then Huffman Trucking has grown for a single tractor-trailer to acquiring 5 eastern regional carriers. Along with the growth of their fleet the information system that supports the fleet operations has also grown. Hoffman Trucking is also recognized as the first major carrier to outsource 100% of its information system support.
Although Hoffman Trucking is one of many different carriers operating in the United States none of its competitors outsource their information systems like Hoffman Trucking has. Having an independent company maintain and update the information system for Hoffman Trucking has positive and negative effects on how the business operates.
Section 2
Although Hoffman Trucking main focus in on the pickup and delivery of many different products from itsclients there are many things that go on behind that scenes in order for the business to strive. The one information system that is critical to the business processes would be the dispatch system. The dispatchsystem allows Hoffman Trucking the ability of knowing where their trucks are located and what products they are carrying. There are several functions that the dispatch system needs to perform for the employees of Hoffman Trucking.
Section 3
This dispatch system allowsall of the locations to have real time access to the truck route as well as the drop off and pick up times of the specific trucks. The dispatch system is designed with a central location holding the main server and all of the remote locations connecting to this server. With having a central location for the information all of the remote locations areable to see with certainty the correct information about the trucks and trailers. The system also has GPS trackers located on the entire fleet of equipment so that at any time the dispatcher are able to see the exact location of the companies fleet. The...