Health and Social Care Level 2

|This unit will give students an understanding of communication in the workplace. It also offers clear opportunities for learners to provide evidence of           |
|achievement in key Skills achievement in the communication.                                                                                                       |
|Complete all the tasks in order to demonstrate adequate knowledge of communication in the care sector. Use the blank spaces provided in each sheet and provide   |
|full information required.                                                                                                                                       |


1a) Describe the structure of a Care home, Pharmacy, GP practice or any Health and Social Care Organisation (1.1)

This is the structure of a Care home

There are a minimum of 6 plus care staff on duty at all times throughout the day. This is in addition to dedicated cleaning, kitchen and maintenance staff and usually in addition to the registered manager. Between the hours of 10pm and 6am there are 2 waking night staff and one sleep-in on duty, with at least 1 additional staff member being on call and available to assist with any emergency Within 10 minutes travelling time.
Carers are the most important people to   residents and can have a huge impact on their quality of life. Carers naturally shows warmth
and support to residents and their families; being a friend and companion is as important as providing the daily care that they need.
Creating a comfortable and safe home for residents is essential. As a member of the handyman will help to achieve this by constantly improving the environment throughout the home. Handyman will contribute towards the general maintenance, installation of new initiatives and creating welcoming, attractive grounds for our residents and visitors to enjoy.
Kitchen teaml help   to create a diverse and...