Effective Communication and Interpersonal Interation
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- Date Submitted: 01/02/2016 11:44 AM
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Effective communication and interpersonal interaction
Communication is an interactive and two-way process. It includes giving and receiving a message. There are many different barriers to communication and many different ways to overcome these barriers to create effective communication.
Interpersonal interaction is the exchange of communication between two or more people. For example a group discussion in class would be interpersonal interaction as this would be a whole group of people communicating. In health and social care the majority of communication is interpersonal. For example, a conversation between a doctor and a patient. Non-verbal communication in interpersonal interaction can include facial expression, eye contact, posture and gestures. For example, in group communication if a person shows a tired, fed up or an upset facial expression this can indicate they are not liking the topic of conversation. Interpersonal interaction can be difficult when someone from a different cultural background is included in the group this can be due to the fact they may speak a different language or have a strong accent. This can cause miss conception between the group. In a group communication it is also important that you listen to the speaker so you receive the message being passed on. This will ensure the message is understood. Also to ensure the message is understood you could ask questions to make sure you understood what has been said. This could be open or closed questions.
Different Types of Communication
In a health and social care setting there are many different types of communication. The most common forms of communication are verbal, written, touch and artistic.
Verbal communication is speech which can be face to face for example between friends out for the day. It can also be over the phone using a phone call or things such as face time or Skype.
Written communication would include emails, letters and text messages. By using each one of these you...
Communication is an interactive and two-way process. It includes giving and receiving a message. There are many different barriers to communication and many different ways to overcome these barriers to create effective communication.
Interpersonal interaction is the exchange of communication between two or more people. For example a group discussion in class would be interpersonal interaction as this would be a whole group of people communicating. In health and social care the majority of communication is interpersonal. For example, a conversation between a doctor and a patient. Non-verbal communication in interpersonal interaction can include facial expression, eye contact, posture and gestures. For example, in group communication if a person shows a tired, fed up or an upset facial expression this can indicate they are not liking the topic of conversation. Interpersonal interaction can be difficult when someone from a different cultural background is included in the group this can be due to the fact they may speak a different language or have a strong accent. This can cause miss conception between the group. In a group communication it is also important that you listen to the speaker so you receive the message being passed on. This will ensure the message is understood. Also to ensure the message is understood you could ask questions to make sure you understood what has been said. This could be open or closed questions.
Different Types of Communication
In a health and social care setting there are many different types of communication. The most common forms of communication are verbal, written, touch and artistic.
Verbal communication is speech which can be face to face for example between friends out for the day. It can also be over the phone using a phone call or things such as face time or Skype.
Written communication would include emails, letters and text messages. By using each one of these you...