Communication in Hsc

Promoting Communication in HSC or Children and young people’s setting
      1.1 Identify the different reasons people communicate
We are working in Childcare sector where communication is very important. We communicate with others to receive information, give instruction, share opinion and show other they are valued. Effective communication is necessary to build a strong relationship with children and their families.
When a new child starts with our setting, first thing will be some form of communication. First we communication verbally with parents and ask them about their requirements. Contracts, policies, child record form and all about me are part of communication. We need to express our needs and feeling in different way of communications. Communication can be used to reassure our young people when they are upset or ill.
We need to communicate with our colleagues, parents and other professionals for well being of children. We gain and share information through communication.

1.2 Explain how communication affects relationship in the work setting
Communication is basic requirement for my job role and it’s essential to meet the needs of children and their families. Relationships are influenced by the body language, facial expression and the way we talk and listen to others. I am communicating with my colleagues, children and parents on daily basis. Sometimes I need to communicate other professionals like school, nurseries, local childcare development team and Ofsted.  

Communication affects people in two different ways within the workplace setting between colleagues positively and negatively, for example, positively helps them to build trust with each other, helps them in situations, for example, to decide what to do staff communicate with each other – this could be when staff are looking to decide what to do.   If a young person is ill, decide what to do.
Negative communication can affect people in the workplace by people talking about each other...