Assessment Methods

2. Understanding different types of assessment method

By Direct observation of the learner in their work place you are able to see the learner’s competence within their role. Evidence can be collected across a wide range of activities and may cover several aspects of the qualification in one observation.
Direct observation may also assist a learner that finds it difficult to produce written evidence.
By directly observing the learner within the work place the leaner may become very nervous with you watching so it is important that you put them at ease and they understand what is expected of them prior to the observation taking place.
Direct Observation is also reliable as the evidence has been seen by the assessor.

Witness Statement is a use of a statement from a credible individual such as a colleague who holds a qualification equal to the one the candidate is currently working towards or above. The witness statement should be about past activities and situation that they have witnessed.
The use of a witness statement is good for situations that might not regularly occur and the assessor may not witness to confirm the learners accomplishments and competence.

Oral questions may suit some leaners who struggle with written work due to learning difficulties such as dyslexia. The learner can be asked to explain why they done something giving them the opportunity to expand on things like policies and procedures.
The assessor can ask questions during an observation at an appropriate time or after an observation to help cover any additional criteria being assessed. All questioning should be delivered at a level that the learner understands enabling them to succeed.
Some learners may find oral questioning more difficult due to lack of confidence they may find it difficult to answer immediately without having time to think about the question in this case written questioning gives them the same opportunity to expand on things but they have time to go away...