Addressing Challenges of Groups and Teams Final

Addressing Challenges of Groups and Teams

LDR/531 Organizational Leadership

August 11, 2010

Addressing Challenges of Groups and Teams

      WorldCom was once in the top five of long distance providers until they filed the largest bankruptcy ever in U.S history (Beltran 2002). However, WorldCom lacked effective leadership and a management team to back its steady growth. WorldCom’s needs included an active management team to help develop a clear vision of the company’s goals, motivate the organization to meet these goals, monitor results, and resolve the problems the company was facing with rapid growth. If WorldCom developed and implemented an effective management and leadership training program, it is possible that it could have lead them to success and less likely hood of record breaking failure. As a group, Team A created a training plan that would have provided more opportunities for WorldCom to better its collaboration, communication, and its growing conflicts. This paper will review the following ineffective behaviors, processes and practices that aided in WorldCom’s failure, communicating and collaborating effectively, and provide beneficial training ideas that would have helped the leaders at WorldCom remain successful, and discuss how the training plan could have improved the management within WorldCom.

Ineffective Behaviors Process and Practices

To develop a successful training plan, identify the issues within WorldCom’s leadership and management. The first issue was to determine which activities the management team considered to be norms. According to Robbins and Judge (2007), “norms are the acceptable standards of behavior within a group that are shared by group members.” In the case of WorldCom’s demise, CEO Bernie Ebbers and CFO Scott Sullivan’s fraudulent behavior was an example of unethical behavior norms. The ineffective fraudulent behavior that was displayed by Bernie Ebbers and his CFO’s centralized structure was accepted...