Process Improvement Plan


 Process Improvement Plan

University of Phoenix

Felisa Bonner


Operations Management

Professor Art Close

March 8, 2010

Process Improvement Plan

          The process improvement plan suggests a way to improve upon a process to eliminate wasted time. Getting to work on time is a valued because not doing so may cause termination of services. This is a plan to refine the structure of a process, as opposed to explaining problems singularly. This is done by the statistical process control, control limit, and confidence intervals.
Statistical Process Control
          Statistical process control (SPC) entails using random samples to assess and examine the differences in a process (Chase, 2006). Statistical quality control is about being able to improve the quality of a process which includes SPC, a variation decrease, process capacity breakdown, and a process enhancement plan. Statistical process control (SPC) is a way to monitor the process behavior procedures (Chase, 2006). The behavior that was monitored is getting dressed for work every morning. There is no possible way to get to bed early without finishing daily responsibilities and waking up earlier would cause sleep deprivation. So, bargaining with the times of waking up and go to bed is not an option. Hence, shortening the dressing time will help the process of being to work on time. The bottleneck to this process is ironing clothes. This process will eliminate some of the wasted time.    
To explain how to get the outcome of the specific process under control or even improved, it is suggested that one should shorten the ironing process. If the ironing is done on Sunday before the week starts then it will eliminate up to six minutes from the process. This process will consist of ironing enough clothes for the entire week. Also, lay the clothes out the night before so, that there is no need for extra decisions in the morning. Another way...