Communicating Across Languages

Edition No. 1 September 2008

Compliance code

Communicating occupational health and safety across languages

Preface Introduction Purpose Scope Application What does the law say? Health and safety in culturally and linguistically diverse workplaces Consultation How to comply Compliance checklist Know the workforce Make a plan Communicate for understanding Provide language support Provide training 1 2 2 2 2 2 3 4 5 6 7 8 9 15 17

Appendix A – The compliance framework Appendix B – Definitions Appendix C – Consultation Appendix D – Language profile questionnaire

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WorkSafe Victoria is a trading name of the Victorian WorkCover Authority.

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This compliance code provides practical guidance to those who have duties under the Occupational Health and Safety Act 2004 (the OHS Act) or the Occupational Health and Safety Regulations 2007 (the Regulations). It shows how to comply with those duties or obligations. It was made under the OHS Act and was approved by The Hon. Tim Holding MP, Minister for Finance, WorkCover and the Transport Accident Commission, on 19 September 2008. This compliance code has been developed by WorkSafe Victoria. Representatives of employers, employees and government agencies were consulted during its preparation. Employers, employees, self-employed persons and those with management and control of workplaces need to use the compliance code in conjunction with the OHS Act and Regulations. This compliance code is not mandatory. A relevant duty holder who complies with the compliance code will – to the extent the compliance code deals with their duties or obligations under the OHS Act and Regulations – be considered to have complied with their duties and obligations. If conditions at the...