1.1 Define the term Duty of care
Duty of care means that I must aim to provide high quality care to the best of my ability and to ensure the well being of the service users.   We all have a duty of care to consider the effects of our actions upon other people who may be affected. In the workplace we have policies and procedures that we have to follow. These policies and procedures will affect my role as a carer.
1.2 Describe how the duty of care affects own work role
To always act in the best interest of the clients and their care and needs, keep my knowledge and skills up to date, provide a service at the standard that fulfills the clients needs, know what must be done to ensure that the service   can be provided safely, I keep accurate records as appropriate, I only delegate work or accept it when it is safe to do so, protect confidential information except where conflict with public interest or safely.
2.1   Describe dilemmas that may arise between the duty of care and an Individuals rights.
Despite all the efforts of healthcare providers to ensure an Individual recieves the best possible care there might arise conflicts and dilemmas between healthcare worker and patient. Those conflicts may include: refusing a meal, type of activity, refusing medication or a treatment.   Arising conflicts should be resolved as quickly as possible in a most satisfactory matter for both sides. The Human Rights Acts states that every person has the right to decide about own life, they can refuse the treatments and medication they recieve. It is essential to explain why they need that particular care and make them aware of pros and cons.
2.2 Explain where to get additional support and advice about how to resolve such dilemmas
The Line Manager is the first person to turn to in any doubt.   Family and friends of an Individual may be able to help. Other healthcare providers involved in care of an Individual
3.1 Explain why it is important that individuals know how to make a...