Unit 9: Understand How to Handle Information in Social Care Settings

Unit 9                                       Tina Ellingsworth

The Data Protection Act 1998, is the piece of legislation which relates to the recording, storage and sharing of information in social care. This covers the medical, social, credit information and the local authority. Also the Health and Social Care Act 2008, Human Rights Act (article 8) 1998 and The Health and Social Care Act 2012 (section 263).

It is important to have secure systems for recording and storing information to ensure the necessary safeguards and appropriate uses of personal information are in place. Once the individuals   personal information is written down its permanent. The information could be bank details, medical history, family background etc, and need to be kept as confidential as possible.

To access guidance, information and advice about handling information, you would go to your main supervisor (senior carer). If the main supervisor (senior carer) is unable to answer your enquiry then the home manager would be the next option. The Information Commissioners Office, offers advice and any general information required.

If there are any concerns over the recording, storing or sharing of information, you would first speak to your senior or manager, then you would put them in writing. When putting these concerns in writing make sure you are very clear about the dates, times and of course the issue itself. Write down what steps you have already taken and any responses you have had. If the issue isnt dealt with then you would need to take your concerns to the next person in charge, in a higher position of authority. You may need to get the trade union or a professional organisation involved in order to support you.