Unit 510 Effectivteamperformance

Holistic/Direct Observation/Witness Statement Professional Discussion/Questioning Record  

Training Adviser Name:   Annie Edwards

Learner Name:   Maxine Pearce

Witness Name and relationship to learner:


Date:   24/07/15
Unit Outcomes & Evidence
Unit 510 (LM1c)

Outcome 1.1: explain the features of effective team performance
To have effective team performance it is important to have clear set goals for the team to aspire to achieve.
For each staff member to know their own roles in achieving the team goals.
It is vital to have clear policies and procedures to help the team work together.
Team relationships are one of the key features to effective performance ensuring that staff get along and work together well.
Management and leadership is imperative to effective team performance to maintain high levels of support and to ensure results are achieved.

Outcome 1.2: Identify any challenges experienced by developing teams
Establishing personal roles can be a challenge as sometimes you can have individuals competing to be in the hierarchy of the team.
Getting to know one another’s strengths and   weaknesses can be a challenge as getting to know the way each person works and which way suits them best and the whole team.
New team members can be a challenge to developing teams.
Lack of management support
Lack of training and knowledge

Outcome 1.3: identify challenges experienced by established teams
Team members leaving
New team members joining.
Lack of team moral
Lack of resources such as training.

Outcome 1.4: Explain how challenges to effective team performance can be overcome
By including existing staff in recruitment of staff by asking them what they would like brought to the team by new members.
Holding team building events allows the staff to regroup and have fun with each other.
Holding regular staff meetings that are constructive and allow staff to put their points across to management and other staff.