Unit 301 Communication and Professional Relationships with Children and Young Adults

Outcome 1: Understand the principles of developing positive relationships with children, young people and adults
      1.1 Explain why effective communication is important in developing positive relationships with children, young people and adults
Communication means passing information from person to person, it is an active process that involves listening, questioning, understanding and responding.   Good communication is central to dealing with children, young people and adults.   You should always communicate appropriately to match the stage of development, personal circumstances, and the needs of the person you are communicating with.   Effective communication helps build trust, and encourages positive relationships.     Communicating with someone does not necessarily only mean holding a conversation with another person, it can be in the form of written communication, body language and more often than not in this day and age, pictures and text sent via a mobile phone or social media.   The way in which you say something can also impact on the message you are giving.

Children – When there is clear, concise and effective communication amongst pupils and adults, pupils will have proper understanding of what is expected from them and what they are expected to do, how they are expected to behave etc.   Where a positive relationship has been formed the child may feel that they are able to ask again if they did not fully understand on the first occasion, they are also more likely to show respect and listen.   This in turn helps them to achieve as they are not afraid to ask for help.   There is a child in my class who struggles to deal with new people and new things being introduced during the school day, I found that if I changed the way I communicated with them, they were able to pay more attention and follow what I was saying.   For example, I explained a simple sum to them but they were not able to follow what I was saying as they were unsure of me as I was new to...