Unit 301.1

Understand the principles of developing positive relationships with children, young people and adults.

1.1
Explain why effective communication is important in developing positive relationships with children, young people and adults.

Communication in the workplace is so important as it is essential that you have good communication with everyone to ensure you can have strong relationships and work well together and be able to share and gain information with each other, so you can all work together to meet the needs of the children in the setting. If you do not have good relationships then it may cause bad feeling and a divide between colleagues and it may be the case that you will all not work well together and be able to share information then the parents and children may suffer. It is important to have good communication with the children in the setting as this ensures you have a good relationship with them which will help them feel more comfortable with us which will help them settle in or provide reassurance during transitions in their lives as well as supporting them in their play and learning. Also if the parents see that you have a good relationship with the children it will help them feel more relaxed and helps them to trust us to care for their children.

You also need to be aware of the child’s or the young person level of development and understanding of cognitive and language ability. For example if a 4 year old was drawing at a table and wanted your help, you would need to sit and kneel beside her and make eye contact. To show an interest in what they were saying you would listen and restate what they had said to show that you understand. Whatever the age of the child and even if they are a young person or adult, you should always do the following:

Effective communication extends to involving children, young people, their parents and carers, it is important to consult the people affected and consider opinions and perspectives from the outset....