The Manager as a Critical Thinker

October 17, 2010

The purpose of this paper is to evaluate the position of a memo from the Human Resources Vice President of Triad Insurance Company of Indianapolis   (TICI) applying the 10 steps of critical thinking.  
To begin, the authors of asking the right questions, a guide to Critical thinking define values “as the unstated ideas that people see as worthwhile.”   They also identify four primary values of a critical thinker; these values are autonomy, curiosity, humility, and respect for good reasoning wherever you find it. These values are tools for reminding us the importance of paying close attention to individuals who have and use a different set of value priorities.  
The Issue and the Conclusion
The issue in the memo is whether, or not Triad Insurance Company of Indianapolis should invest in a leadership development program.   The memo was a reaction to a suggestion that was posed at an executive meeting which is the link between the question and the memo.   In the conclusion of the memo the Human Resources Vice President uses the word should which is identified by Brown and Kelley as prescriptive issue indicator.   These are two clues help to confirm the issue.     The conclusion of the memo is that TICI should not invest in an executive leadership program.  
There were several arguments Ms. Khali presented in the memo as to why she believed that the executive training program should not be implemented.   To begin, she stated that the Company had been in business for over 50 years.   She further expressed support for that reason   by adding that TICI had an average growth rate of 12 % per annum and that none of the currently executives attended leadership training and the company prospered, in spite of that fact.   According to the memo the annual growth rate of 12% is.   Next, The VP of Human Resources surveyed the executive staff and all but one agreed with her perception that leaders are “born, not made”.   She added a quote...