Supporting Teaching and Learning in Schools Unit 301


Outcome 1: Understand the principles of developing positive relationships with children, young people and adults
1.1: Explain why effective communications is important in developing positive relationships with children, young people and adults.
1.2: Explain the principles of relationship building with children, young people and adults.
Having effective communication is important because it is the foundation of building positive relationships. Children and young people model their behaviour on the way adults in their everyday lives behave so, when communicating with children, young people and adults in your setting, showing effective and positive communication is very important. You need to consider who it is that you are communicating with and change your approach to each person. When having a conversation with the Head Teacher you need to have a professional tone, hold eye contact, be clear in what you are saying and show active listening. You need to change your approach slightly when talking to children in your setting, you still need to hold eye contact, this may require getting down to their level, also having welcoming body language.
To build a positive relationship you need to create trust with the person you are communicating with, have a good sense of humour, are able to listen to everything they say and hold eye contact during the conversation. Whilst building a good relationship with children, young people and adults having positive body language during your time with them is important as we communicate mostly with body language (55%) also having a professional but friendly tone is also key as 38% of our communication is by tone and the other 7% is the actual words we use.

1.3: Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

Outcome 2: Understand how to...