Support Teaching and Learning

Unit 301: Communication and professional relationships with children, young people and adults
Assignment 1

Assessment criteria 1.1

Effective communications is important in developing positive relationships with people because it shows them you are interested in what they are talking about and ensure they don’t think you are being ignorant or rude. In a teacher or teaching assistants case, if they are able to use good communicational skills it may make them appear more assertive, which is especially needed when challenging bad behaviour.
Eye contact is a very big way to communicate face to face and can give the reassurance to the listener/speaker you are interested in what they are saying or what you’re are talking about. It can make a person listen more to what you’re saying if you keep eye contact with them, as it makes it more personal. This is important when developing relationships with people as they will want to feel listened to and understood.
It is important that the adults within the school show effective communication in order to develop positive relationships with young people and adults. For example; if a teaching assistant wants pupils to act in a certain manner, they should show this whenever they’re in the company of those students. This might be ensuring they only use age appropriate language and this should lead to the pupils knowing the boundaries within the schooling community but also empowering them how to behave accordingly.

Assessment criteria 1.2

The principles of relationship building with children, young people and adults are the criteria we follow to ensure our pupils/co-workers feel comfortable in our company, in order to get the best out of their education and experiences at school, such as effective communication(as spoken about above)
Another principle is being considerate. For example; if a child has autism, it is important to take their area of needs into consideration. This could include giving them extra...