Executive Summary

Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion.

Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose.

As requested by Hugh McCauley, COO, the University of Phoenix Team B has reviewed all areas of the organization and has come up with a solution that can be implemented over a short period of time with a high return on investment.   The main focus will be placed on the inventory and manufacturing processes and systems.   We have found many steps are handled manually that could be automated to improve performance and accuracy.   A full physical inventory is performed yearly which causes plants to be closed during that time.

Other areas of concern are the incompatibilities between the finance systems located at each facility.   Attempting to consolidate financial reports has proven to be time consuming and inaccurate.   Customer information is located in several databases causing Sales to spend time locating information in multiple systems.   Much information is still stored on paper which can be lost and makes retrieval difficult and time consuming.

Finally, the infrastructure at each site has been assessed and found to be in poor condition.   Both hardware and software has exceeded the recommended life cycle.

The financial systems used in each facility will be replaced with a Software as a Service (Saas) product from ABC Company.   This product will incorporate the inventory, warehouse and manufacturing management tools, human resources, and sales.   As a prerequisite to implementing the SaaS,...