1.1 /1.2 Identify the different reasons why people communicate and explain how communication affects relationships in the work setting.


Communication is essentially an exchange of information between two people such as that between a child and a parent.   In the context of this assignment, we are focusing on verbal and physical communication in a child care setting.   Initially, I will highlight the basic reasons why people communicate.   I will move on to highlighting the main stakeholders in the child care setting (parents, colleagues et al.) and in turn point out how this interaction impacts on the relationship within this setting.   I will particularly outline the consequences of poor communication to emphasize the need for effective communication with each stakeholder.

1.1: Identify the different reasons why people communicate

The main reasons why people communicate are listed below (Tassoni, Beith, Bulman, Griffin, 2010):

• To build and maintain relationships with people in their life
• To share their thoughts and ideas which in turn allows them to gain and share information
• To express their needs and feelings to gain reassurance and acknowledgement from other people

The stakeholders’ reason for communication:

Families and Parents
They communicate with parents to share information about the child.   This will include their likes and dislikes, allergies, what they can and cannot eat and any medical background. You will in turn share information with them, feedback about their day, what they have or have not eaten, what they have done in their day, what they have learnt in the form of reports and parents evenings. Providing the parent with information about the setting the child is in nurseries, schools, giving them support with the child’s needs and wants. Advising the parent of any illness or conditions in the setting for example, sickness, chicken pox,...