Role of the Health and Social Care Worker

Role of the Health and Social Care Worker

Explain what the differences are between a working relationship and a personal relationship
A working relationship is professional. You main gain friendship, but you must always remain professional when working in the care environment. The needs of the clients always come first. You may not always get on well with a colleague(s) but you have to maintain a good working relationship so you can provide the best care as a team for your clients. If you have a disagreement with a colleague it should be resolved in a calm and professional manner. You should not let feelings cloud your judgement. In a professional relationship the people you are working with may not have the same attitude or sense of humour as you, which means you have to mindful when communicating with them.
A personal relationship is where feelings are important, and the main component is not logic like in a professional relationship. Contact between friends/partners is not limited, but in a working relationship you tend to only see those people when in work. You can choose your personal relationships, you cannot choose who you work with. Personal relationships are not governed by policy and procedures like working relationships are.

Describe different types or working relationships
There are many different types of relationships in care settings, each has a different dynamic. These relationships can include : colleagues, manager, other professionals such as doctors, nurses, service users/clients and their family and friends. For each you develop a different type of working relationship and some will be more formal than others. For example, the relationship I have with my manager tends to be more formal than the relationship I have with my colleagues. I have respect for my manager, I need to communicate and keep them informed of what is happening in the home, and take direction from them. They have to be impartial with any issues that arise within the...