Reasons for Communicating in Work Settings

Reasons for communicating in work settings (1.1)

• To exchange information with parents, cares, children and staff.

• To express needs and feelings of children and to show that you care for them.
• To promote relationship and to offer support by being helpful and show understanding to others.
• To maintain relationship by being close and listen to the needs of others.
• To negotiate and liaise with others and to advice parents and cares and also listening to them.

How effective communications affect all aspects of own work. (1.2)

Effective communication skills will build a trust and understanding between yourself and others.

For example.
• Showing interest in the individual.
Will make the person happy and comfortable and it will be easier for them to approach you.

• Listening carefully and actively
By listening and concentrating on what a person is saying will show them that you respect and are interested in what the have to say. This in return will make them more likely to listen to your advice.

• Showing sincerity and conveying the positive value of others.
This will make them more likely to open up to you and will build a positive relationship and trust.

• Using appropriate body language
By using appropriate body language will give the correct message that you intend to pass.

• Conveying warmth and understanding.
This will enable the person to feel some closeness to you and see you as a person they can approach in case they need advice or even when they are scared.

• Establishing boundaries
It’s very important to know your professional responsibilities and knowing what can be done or said. This will make your job easier and will build a correct relationship between yourself and others.

• Reflecting on own practise.
By reflecting and looking back will help you understand what your strength and weakness is, and how you can improve.

The importance of effective communication
Effective communication...