Pwcs 25: Understand the Role of the Social Care Worker

1.1 A working relationship is very different to a personal relationship. A working relationship means that rules of the workplace and etiquette of how you should and shouldn’t behave, what you can and cannot say are put into practice. It is very important that boundaries in the workplace are set and that individuals understand and adhere to these boundaries even if the work force is a close knit group. For example the way you speak to a family member when they have upset you would not be the same as the way you would address someone who has upset you at work, because you are in a working environment that doesn’t only affect you but the other staff and service users. Also what is acceptable for you to say to someone who you deem a close friend may not be acceptable to say to a work colleague and they may take deep offence. It is important you understand the differences between being friends and colleagues and understand the ways in which you can and cannot approach people.
        As a working relationship, even if you may be friendly with that staff member you still have a duty of care to your service users and other staff to report any misbehaviours to management and therefore not treat anyone differently because you may have a personal relationship with them . The way we behave and communicate with our colleagues and the relationships we may have with them are completely different to the way we would behave outside of work with those whom we have personal relationships. For example at work you may be known by everyone to be a quiet individual whom takes their work very seriously and approaches everyone in a professional non jovial way. However at home with those whom you have personal relationships with, they may know you to be the life and soul of the party. At work we have to understand that the way we behave with our colleagues may affect the way we are perceived and whether we are deemed capable of doing our jobs well or not. If you have a personal...