Principles of Communication in Adult Social Care Setting

Principles of communication in adult social care settings
      Identify the different reasons people communicate.
To express needs, to share ideas and information, to reassure, express feelings, socialise, getting to know one another, ask questions, share experience’s, give instructions, share opinions, give encouragement, show disapproval.
      Explain how communication affects relationships in an adult social care setting
Being able to communicate is essential in any setting but in an adult social setting where some of the service users may have severe communication difficulties it is paramount that all forms of communication are able to be used for the good of the individuals. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker and therefore communicate the needs that individual requires. If a service user is unable to communicate verbally it is essential that other avenues of communication are investigated and the one best suited to meet the individual’s needs is chosen and all staff trained so that the service is able to communicate effectively, other service users should be encouraged to train also so that they can also communicate non verbally with their ‘friend’
Good communication amongst staff encourages a better working relationship and ensures all tasks are completed and to a high standard. Good communication between staff members is important to ensure problems are picked up and rectified quickly and shared amongst staff. Such as an service user telling a member of staff that he has a sore toe, upon investigation it is found that the service user has a ingrowing toenail which is swollen and looks infected and this would make it very difficult to continue wearing his work boots and walk around. In consultation with other staff members it was decided to offer sitting down work to the service...