Principles of Bureaucracy

MGMT101 ESSAY#1                                           WONG James Wan Kei #4310874

“Choosing any New Zealand based organisation discuss evidence of the principles of bureaucracy in their business operations.”

Bureaucracy is a term introduced by Max Weber, a German theorist, in which he proposed that in order for an organisation to achieve its goals at the most efficient and rational way, the organisation had to develop an ideal organisation structure called ‘bureaucracy’ .This form of organisation “emphasised precision, speed, clarity, regularity, reliability, and efficiency” (Morgan, 1997, p.17) and would be managed on an impersonal, rational basis. He believed that “when an organisation is based on rational authority, it would be more efficient and adaptable to change because continuity is related to formal structure and positions rather than to a particular person” (Samson & Daft, 2005, p.57). Weber proposed seven principles which are Division of labour, Hierarchy of Authority, High formalisation, Impersonal nature, Employment decisions based on merit, Career tracks for employees, and Distinct separation of members’ organisational and personal lives. All of which “when applied, would lead to rational and efficient operations” (Robbins & Barnwell, 2002, p.308). The ideas and elements that Weber had brought together have since become a design prototype for most of today’s large organisations and have been the backbone to many successful organisations (Robbins & Barnwell, 2002).

In this essay I will analyse two of the Weberian Principles that have been applied to a New Zealand based organisation Eastern Dragon (NZ) Limited; a company which operates as an importer for Japanese foods and foods related products that distributes to various types of food stores and supermarkets around New Zealand, as well as being a parent company which operates a Japanese restaurant and Café. As an employee of the company myself I will analyse the two principles, and...