Priciples of Communication

Lucy Gascoigne
TDA 3.1
2.1- Give an explanation on the skills needed to communicate with CYP and adults.
Communication is the art of successfully sharing meaningful information with people by means of an interchange of dialogue or experience. I would want to motivate the young people I work with and provide them with information that will allow them to learn effectively and improve their own skills, socially and educationally. Communication from person to person will initiate appropriate actions. This however, requires the young person or adult being spoken to, to not only receive the information from the speaker but also to understand it.
When communicating I will naturally be asking myself the following questions:
  * Why they want to communicate?
  * Who they wish to communicate with?
  * Where and When the message could best be delivered?
  * Do I have their full attention?
  * Am I explaining myself in an easily understood manner?
  * Have I given them all the information that they need?
  * Has the CYP/Adult understood?
  * Have I explained myself clearly and fully?
When communicating I will always try to be:
Clear- ensure that information is presented clear and fully
Concise- making sure that I’m not long winded and losing the interest and concentration of the receiver
Correct- ensure at all times that information is correct and not miss-leading. Never make any promises.
Complete- I have given all the information and not just parts of it.
Courteous- being polite non-threatening and avoiding conflict at all times.
Constructive- avoiding being negatively critical and remaining positive.
Sometimes it is important that face to face communication consists of taking it in turns to speak. While one is speaking, the other is expected to listen and wait patiently until they finish. On closer examination, it can be seen that people resort to a variety of verbal and non-verbal behaviour in order to maintain a smooth flow of...