Nvq Level 5 H&S 401 Reflective Account

4.1 Explain how to develop and implement effective communication systems for health and safety information
Communication may be deliberate or unplanned, and may occur through spoken or other styles. Communication requires a source, a message, and a recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication,   Communication requires that both parties share an area of unity to ensure the communication if effective.

When developing an effective communication system the Information should always be portrayed and pitched to the target audience it is intended for. If you’re intended audience is shop floor operatives that would require a different type and level of information than if it was the senior management team and would potential require a different form of delivery and media type, power point presentation (Evidence 54 – 61) this is an effective means of communication because of the different media types used for delivering the communication.   The same information can be delivered in a variety of different ways depending upon the audience it is intended for, for example it maybe in short headline format so it can be read upon a simple text message or email to internal managers or to an external third party supplier (Evidence 58) visual promotional information leaflets, and toolbox talk, policy (Evidence 50) for the shop floor.   Persons in a more senior role with an organisation may require more in-depth details with regards to the context of the communication (Evidence 57 – 62) these give the target audience the facts in brief detail to give a full understanding of what is   be communicated.    

Communication to external governing bodies such as the HSE are now web based forms of communication details are upload onto a data base providing details of events (Evidence 49).   An effective technique for communication is an open debate type meeting between relevant parties were verbal and...