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PROFESSIONAL WRITING
GUIDANCE BOOKLET FOR SOCIAL WORK PRACTITIONERS
ABERDEEN CITY COUNCIL & ROBERT GORDON UNIVERSITY
12
CONTENTS
(To view guidance click on contents below)
Joint Foreword Acknowledgements
1. Introduction 2. What is professional writing and why is it
page 2 page 4 page 5
important in social work?
3. General Expectations 4. Standards of professional writing expected in
page 5 page 7 page 8 page 8 page 8 page 9 page 10 page 11 page 12 page 12 page 13 page 14 page 14 page 15 page 15 page 16 page 16 page 17 page 17 page 18
written communication
4.1 4.2 4.3 4.4 4.5 4.6 4.7
Text messages E-mails Case recording Letters Memos Minutes Care plans, action plans, and support plans and similar plans 4.8 Chronologies 4.9 Reports
5. How to write social work reports 5.1 5.2 5.3 5.4 5.5 5.6 5.7
The first steps Choosing and describing salient points Reflection Analysis Evaluation Presenting a conclusion and recommendation Making use of templates
6. The law and national standards relating to
professional writing Resources for supervisors and practitioners
© 2009 Robert Gordon University and Aberdeen City Council 19/02/10 Second Edition 1
page 18 page 20
JOINT FOREWORD
Fred McBride, Director of Social Care and Wellbeing, Aberdeen City Council Professor Joyce Lishman, Head of Applied Social Studies, Robert Gordon University
Fred McBride Aberdeen City Council very much welcomes this opportunity to work with Robert Gordon University in producing this guidance on professional writing. Written communication and case recording are exceptionally important aspects of professional social work practice. Written communication and recording is often part of a service user’s personal file therefore great care and professionalism requires to be exercised at all times. This guidance booklet covers all the main aspects of written communication including electronic communication and can make a major contribution to staff development in the areas of assessment,...
GUIDANCE BOOKLET FOR SOCIAL WORK PRACTITIONERS
ABERDEEN CITY COUNCIL & ROBERT GORDON UNIVERSITY
12
CONTENTS
(To view guidance click on contents below)
Joint Foreword Acknowledgements
1. Introduction 2. What is professional writing and why is it
page 2 page 4 page 5
important in social work?
3. General Expectations 4. Standards of professional writing expected in
page 5 page 7 page 8 page 8 page 8 page 9 page 10 page 11 page 12 page 12 page 13 page 14 page 14 page 15 page 15 page 16 page 16 page 17 page 17 page 18
written communication
4.1 4.2 4.3 4.4 4.5 4.6 4.7
Text messages E-mails Case recording Letters Memos Minutes Care plans, action plans, and support plans and similar plans 4.8 Chronologies 4.9 Reports
5. How to write social work reports 5.1 5.2 5.3 5.4 5.5 5.6 5.7
The first steps Choosing and describing salient points Reflection Analysis Evaluation Presenting a conclusion and recommendation Making use of templates
6. The law and national standards relating to
professional writing Resources for supervisors and practitioners
© 2009 Robert Gordon University and Aberdeen City Council 19/02/10 Second Edition 1
page 18 page 20
JOINT FOREWORD
Fred McBride, Director of Social Care and Wellbeing, Aberdeen City Council Professor Joyce Lishman, Head of Applied Social Studies, Robert Gordon University
Fred McBride Aberdeen City Council very much welcomes this opportunity to work with Robert Gordon University in producing this guidance on professional writing. Written communication and case recording are exceptionally important aspects of professional social work practice. Written communication and recording is often part of a service user’s personal file therefore great care and professionalism requires to be exercised at all times. This guidance booklet covers all the main aspects of written communication including electronic communication and can make a major contribution to staff development in the areas of assessment,...