Unit 14
Understand person-centred approaches in adult social care setting

1.1   A person-centred approach to providing care and support is as important for people who receive services (and their family or significant others) as it is to staff. The emphasis should always be on the person as an individual. In a person centred approach the unique qualities of the individual as determined by their life history and experiences, likes and dislikes, are their defining characteristics. People with mental health have the same rights as citizens. This includes the right to be treated with dignity and respect. Care and support services should build on individual strengths and abilities to maximise and promote independence. Services should enable people to feel valued and safe. The inherent risks of life should be recognised.

1.2/1.3   Person centred values ensure people are treated as individuals and encourages and supports them to make choices and maintain control over their own lives. Empowering people gives them the confidence and self-belief to do things for themselves. Person-centred values must account for the needs wishes and preferences of each individual. Person-centred planning strives to place the individual at the centre of decision making, treating family members as partners. The process focuses on discovering the persons gifts, skills and capacities and on listening to what really is important to the person, it is based on the values of human rights, inter-dependence, choice and social inclusion, and can be designed to enable people to direct their own senses and supports, in a personalised way.

2.1 One way to find out about an individual is to talk to them. Learning about their history will help you build a picture of their life and how they have and would like to live. If they are capable they will be able to tell you how they would prefer to be treated, and what their personal needs are. If they are unable to communicate with...